The genuine CCSDK.exe file is a software component of Lenovo Customer Engagement Service by Lenovo. Lenovo Customer Engagement Service is designed to collect specific customer centric information to improve the overall user experience. It does this by adding a background controller that works discreetly in the backdrop to gather pertinent information. Lenovo computer users can however uninstall the program by going to the control panel and selecting the appropriate file. Founded in 1984, Lenovo with headquarters in Beijing, China and Morrisville, North Carolina is Chinese multinational technology company that designs, develops, manufactures and sells electronic storage devices, smartphones, tablet computers and workstations. The company has been the world's largest personal computer vendor by unit sales since 2013, and had revenue of US$43.03 billion in 2016. Lenovo is listed on Hong Kong Stock Exchange and acquired Motorola Mobility from Google in 2014 for $750 million.
The Lenovo Customer Engagement Service is a data logger utility. CCSDK.exe is the executable file of this utility, and does not cause any harm to your computer.
CCSDK stands for Customer Care Software Development Kit
The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the CCSDK.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.
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CCSDK.exe file information
The process known as CCSDK belongs to software CCSDK or CCSDK Customer Engagement Service by Lenovo (www.lenovo.com) or Lenovo (Beijing) (www.lenovo.com.cn).
Description: CCSDK.exe is not essential for Windows and will often cause problems. The CCSDK.exe file is located in a subfolder of "C:\Program Files (x86)" (mostly C:\Program Files (x86)\Lenovo\CCSDK\).Known file sizes on Windows 10/11/7 are 592,880bytes (40% of all occurrences), 650,680bytes and 6 more variants.
It runs as service CCSDK: Lenovo CCSDK.
The program is not visible. The file is certified by a trustworthy company. There is no information about the author of the file. CCSDK.exe is not a Windows system file. It is a Verisign signed file.CCSDK.exe is able to monitor applications.Therefore the technical security rating is 39% dangerous, but you should also take into account the user reviews.
Uninstalling this variant:It is possible to safely remove the program using the uninstall program of CCSDK or CCSDK Customer Engagement Service (Control Panel ⇒ UninstallaProgram), turn to the software company, Lenovo, for advice or verify that you have installed the latest version.
Recommended: Identify CCSDK.exe related errors
Important: Some malware camouflages itself as CCSDK.exe, particularly when located in the C:\Windows or C:\Windows\System32 folder. Therefore, you should check the CCSDK.exe process on your PC to see if it is a threat. We recommend SecurityTaskManager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PCWorld.
Best practices for resolving CCSDK issues
A clean and tidy computer is the key requirement for avoiding problems with CCSDK. This means running a scan for malware, cleaning your hard drive using 1cleanmgr and 2sfc/scannow, 3uninstalling programs that you no longer need, checking for Autostart programs (using 4msconfig) and enabling Windows' 5Automatic Update. Always remember to perform periodic backups, or at least to set restore points.
Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the 6resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the 7DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.
To help you analyze the CCSDK.exe process on your computer, the following programs have proven to be helpful: ASecurity Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. BMalwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.
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