DevOps Engineer - nShift (2024)

About Us

nShift is the leading global provider of cloud delivery management solutions (SaaS), we enable the frictionless shipment and return of almost one billion shipments across 190 countries each year. We are headquartered in London and Oslo and have over 460 employees across offices in Sweden, Finland, Norway, Denmark, the United Kingdom, Poland, the Netherlands, Belgium, and Romania.

Our software is used by many of the world leading e-commerce, retail, manufacturing, and 3PL shippers due to us having over 1000 carriers integrated into our platform, nearly 3 times more than our competitors!

If you buy goods online, there is a strong chance that nShift has powered that delivery, so come and join us as we shape the future of shipping, one frictionless journey at a time.

Purpose of Role

An exciting and career-advancing opportunity awaits an analytical, critical-thinking, and detail-oriented DevOps Engineer to join a high-performing, happy, and fun team at nShift!

Your main responsibility will be keeping all mission-critical infrastructure systems related to the nShift Central Carrier team up and running, with low maintenance efforts and monitoring at predictable costs.

The Production and QA nShift Central Carrier platforms are the main priority for this position, the majority of the team being located in Romania. Consequently, the maintenance and the resolution of issues are part of the team's responsibility. Note that the role does not involve on-call support, unless there are exigent circ*mstances that would warrant such intervention.

The area of responsibility includes:

All team members share the same duties regarding the production systems and the non-production systems in AWS.

• Configuration and maintenance of the hosted systems in close collaboration with the software engineers
• Tuning systems and applications to cope with big data volumes and to be available 24/7
• Monitoring of systems and applications
• Automating deployments
• Troubleshooting of incidents
• Optimizing the current procedures and practices in the team

Competence and experience

Required professional qualifications:

• Proven experience as a DevOps Engineer
• Infrastructure and Linux/Windows based systems/applications management skills
• Extensive knowledge of Python
• Mandatory AWS expert knowledge
• Hands-on experience in implementing and improving automation/scripting for infrastructure, containers, systems and applications
• Good working knowledge of most of these tools or technologies:
  • Ubuntu
  • git
  • PostgreSQL
  • Elastic Stack
  • Docker
  • BitBucket
  • Prometheus
• Experience in managing an AWS environment, including automation
• Extensive in-depth experience in any of the tools/technologies mentioned above
• Experience in collaboration withDevelopment, QA and Architects across the organization

Required personality traits and skill set

• Well-organized and positive attitude is not optional
• Analytical-minded with problem-solving skills
• High working capacity and the ability to work independently
• Good collaboration and communication skills
• Troubleshooting and learning from mistakes
• Mindfulness of the implications of running a 24/7 operation
• Fluent in writing and speaking in English and Romanian

Benefits:

• Remote-first working option
• Family-friendly leave option
• Private medical insurance
• Training programs and innovation days
• Annual Teambuilding
• Lunch tickets

Meet the Manager:

How long have you worked for nShift?

I’ve joined the company as a Technical Engineering Manager in March 2024, having returned from Ireland after 5 years at the IoT SaaS branch of Verizon.

What do you love about nShift?

What I love is the flexibility of working remotely in the truest sense of the word. Another aspect that I think sets this company apart is that everyone has a voice, and everyone is encouraged to share their points of view and have healthy, mature discussions that are respectful, even if points of view do not align.

I am also grateful to my team, the support and solidarity they have shown to one another, and the collaboration of my peers.

What would your current team members say about your leadership or manager style?

I would say that my management style is micromanaging averse, highly empathetic and ‘no nonsense’ oriented. I view my team member as being my number one stakeholders as they ‘pay’ me with their work, and in return, I abdicate my own self-interest in favor of their development and wellbeing.

What difference will this role make to nShift if I join?

This is more than a ‘keep the lights on and the doors open’ position. As with every team member of the Central Carrier team, there is room for growth, dedicated learning time, and a chance to explore other areas with creative license. This role is crucial as the Central Carrier Team is the bedrock of our business and drives nShift’s success as the largest Carrier Library company globally.

At nShift, we believe in embracing diversity in all forms and fostering an inclusive environment for everyone, which we believe is essential for our continued success. We're an equal opportunity employer, meaning all applicants will receive consideration for employment without regard to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity, or disability status.

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Department

Technology

Locations

Bucharest, Cluj-Napoca, Brașov

Remote status

Fully Remote

Employment type

Full-time

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